Just a few words about Discount Tire.I have been a customer of Discount Tire for years. I probably brought 7 different cars in there for at least a dozen sets of tires - I have never been dissatisfied. They do good work, the staff is courteous and the prices are decent.
Just this weekend my wife had a flat on her new Kia Sportage. She brought it to Discount Tire on Monday (they are closed on Sundays). They took the car into the bay, which was odd because I had removed the flat and placed it in the rear hatch. Not only did they repair the screw hole, they balanced the tire and re-mounted it too. And when they came in and handed the keys to her - she said "what do I owe you?" They said nothing except 'have a nice day'.
That's what I call brand loyalty. They just guaranteed themselves repeat business. This is a fine company and whether this was corporate store or a franchise I have heard nothing but good about this company across the board.
Now why would a business close on Sundays, potentially one of the busiest days of the week? The belief that the employees need a day of rest to be with their families, maybe watch football or go to Church if that's what they want is an amazing thing in this top down, profit driven zeal we find our society spiraling around. While I don't believe in government forcing this on any business I certainly would never hold it against any business that makes this decision. In all truth if they weren't a great company to do business with I probably wouldn't even know this fact about Discount Tire.
5 out 5 stars
CW
